Return&Exchange Policy
Cancel Your Order
- General Orders: Cancel within 1 day unless shipped.
Return & Exchange Policies
Eligible for return&exchange
Standard Items: Return withinย 14 days, free returns and exchanges.
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Excepation: Buyers are responsible for return postage costs in the case there is no quality issue or other item itself issues.ย
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How to Returnย
- Email Request: Email support@hyggeforj.com with your order number, package photos, product photos, and the reason for return.
- Approval & Instructions: We will respond within 2 business days with the return address and instructions.
- Refund Issuance: We will issue a refund immediately after receiving the returned product. Refunds typically take 1-3 business days to reflect in your account.
How to Exchange
- Email Request: Contact us at support@hyggeforj.com with your order number, product details, photos, and the reason for the exchange.
- Approval & Instructions: Our team will reply within 2 business days with the exchange process and shipping label if applicable.
- New Item Shipment: Once we receive the original item, we will promptly ship the replacement product to you.
- Shipping Costs: We cover exchange shipping costs, except rush shipping fees on the original order.
ย *Hyggeforj reserves the right to interpret these terms at its sole discretion.*
